Terms and Conditions for Horizon Hues

Welcome to Horizon Hues. These Terms and Conditions ("Terms") govern your use of our online platform and the services we provide, including the sale of amateur and professional telescopes, astrophotography gear, binoculars, observation accessories, star charts, and information on our repair and maintenance services, educational workshops, custom telescope fabrication, and optical cleaning services. By accessing or using our online platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

1. Acceptance of Terms

By using the Horizon Hues online platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy. These Terms apply to all users of our site, including browsers, vendors, customers, merchants, and/or contributors of content.

2. Products and Services

Horizon Hues offers a range of astronomical equipment and related services. While we strive for accuracy in product descriptions and pricing, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on our service is inaccurate at any time without prior notice (including after you have submitted your order).

• Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time.

• Pricing: Prices for our products are subject to change without notice. We are not liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the service.

• Service Descriptions: Information regarding repair, maintenance, custom fabrication, optical cleaning, and educational workshops is provided for informational purposes. Specific terms for these services will be outlined directly with the customer.

3. Orders and Payment

When you place an order through our online platform, you are making an offer to purchase a product or service. All orders are subject to acceptance by us.

• Payment: We accept various payment methods as indicated on our site. You agree to provide current, complete, and accurate purchase and account information for all purchases made via our site.

• Order Confirmation: An order confirmation email does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

4. Shipping and Delivery

Details regarding shipping costs, estimated delivery times, and international shipping options are available on our shipping information page. Please review this information carefully before placing an order. We are not responsible for delays caused by shipping carriers or customs. Risk of loss and title for items purchased from our site pass to you upon our delivery to the carrier.

5. Returns and Refunds

Our return and refund policy is outlined on a dedicated page on our site. Please familiarize yourself with this policy before making a purchase. Products must be returned in their original condition and packaging to be eligible for a refund or exchange. Custom fabricated telescopes are generally non-returnable unless defective.

6. Intellectual Property

All content on this site, including text, graphics, logos, images, product designs, and software, is the property of Horizon Hues or its content suppliers and is protected by international copyright and intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service without our express written permission.

7. User Conduct

You agree not to use our online platform for any unlawful purpose or in any way that might harm, abuse, or otherwise interfere with our services or the experience of other users. This includes, but is not limited to, transmitting any worms or viruses or any code of a destructive nature.

8. Disclaimer of Warranties; Limitation of Liability

Our online platform and all products and services delivered to you through it are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Horizon Hues, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product.

9. Indemnification

You agree to indemnify, defend, and hold harmless Horizon Hues and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

10. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Singapore.

11. Changes to Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our online platform. It is your responsibility to check our platform periodically for changes. Your continued use of or access to our online platform following the posting of any changes to these Terms constitutes acceptance of those changes.

12. Contact Information

Questions about the Terms and Conditions should be sent to us at our postal address: Horizon Hues, 18 Sin Ming Drive, #06-03, Midview City, Singapore, 575722, Singapore.